Three Ways To Build Your Business on Criticism
August 16, 2010
One of the “aha mom
ents” I’ve had in the past few weeks is that many solo professionals (or entrepreneurs) contract and defend after receiving any question or suggestion about how they do their work. Instead of making the choice to relax, take a breath, and look at what was commented on, they waste their time (and their customer’s time, too!) in defending what they did. It’s such a waste of their time and energy, and such a lost opportunity for growing the best mindset for their own life and their business. And it’s a lost business opportunity, too.
If you get a comment or complaint, and then you choose to defend your actions, you are standing in a place of refusing to consider change. That reaction is always, 100% of the time, fear based. You don’t build a great life or a great business based on fear. And your customer, seeing that you defend instead of look with curiousity and openness about the comment, will simply walk away.
Here are three ways to actually INCREASE your business when you get a comment or flat-out criticism of your work.
- Don’t react with “that’s the way we have always done it.” No one cares about how you’ve always done it, they care that what you did didn’t completely do the job they wanted done. In the moment that the client (or customer) says something you did for her didn’t quite work, prick your ears up like a dog on point. You have someone offering you FREE comments on your own work procedures that, with a little bit of thought, can more than likely improve what you do and increase your customer satisfaction. Try saying, “Oh, I appreciate your comment about that. Can you tell me more?” And listen up! You’ll probably keep that customer, and she’ll be so shocked at your positive reaction to her comment that she’ll tell two others who will do business with you, too.
- Don’t react with a long-winded explanation (or even worse, e-mail) about WHY you did what you did and how long everything you did took. Your customer doesn’t want to listen to your defense of what you did. She wants you to get that she doesn’t completely perceive the value of what she got for the money she invested. There are only two answers to this concern. One is that you actually did charge too much money for her to ever feel she got a good result for what she spent. The second is that you didn’t communicate effectively the full monty (so to speak) of what you actually were going to do, and a part of it is not something your customer values. Your goal is to have your customers saying “that was worth every single penny” not “well, I got the job done but it cost twice what I thought it ought to cost.” Once someone thinks that about your work, making them listen to or read a long explanation about why you did what you did will NOT solve the problem. You’ll lose the customer and the word of mouth referrals.
- Don’t react to a critical comment by building even more policies and operating procedures to further justify the way in which you work. The one big advantage that entrepreneurs and solo professionals have over the big guys is that we are nimble. We can make or break our own rules right in the moment, and sometimes we should do just that. If you try to build a policy or procedure to handle every stinking little thing that ever gets commented on you will soon be spending most of your waking hours either writing the rules, defending the rules, expanding the rules, or explaining the rules. None of this time builds your business.
Once a few years ago I worked with a massage therapist who had a rule that her clients had to show up a full 15 minutes before their massage time. This was a rule she implemented in a foolish attempt to make sure her clients were never late and never impacted her schedule. Notice that I used the word “foolish” just now? The rule came into being because one weekly client always showed up ON TIME but then spent 10 minutes of her hour-long massage hitting the restroom, getting a drink of water, and precisely folding her clothes before hopping on the massage table. In reaction to this ONE client, the foolish “15 minute rule” was implemented on EVERY client. Don’t make a new rule, instead face the problem with the client head on and deal with it only where it makes sense to deal with it. See, not wanting to talk to the offending client was fear. The new “rule” went into effect so that this massage therapist could avoid facing her fear of talking straight out to this client. She could mutely point to “the rule.” Except, as I’m sure you have figured out, it didn’t work. The offender still messed around when she got there and everyone else complained about the new rule and left. Enough said!
When entrepreneurs defend against comments or criticisms they run the risk of leaving thousands of dollars on the table. This makes me sad. Take your customer comments as little gems, go off and sit with them, and evaluate your mindset and your work. Thank your stars that someone cares enough to comment instead of just silently walking away from you and your business. That’s a sure path to success.
How Far Will You Stretch To Grow Your Business?
June 15, 2010
My hubby and I were out on the lake a week or so ago and snapped this picture of a cedar tree that has bent itself way off the shore to grow. It’s probably been hit by lightning in the past, refused to die, and began growing in another direction, toward new light and water and freedom. It may be an unusual shape for a cedar tree, but it’s fully alive, fully a part of the forest around it.
As we were drifting away from “seeking cedar” as we called it, I started thinking about how much we have to be willing to grow, in our own unique way, to create the fully alive life and work we crave. The work I do with others about their business often becomes about their personal life, too. Why? Because we can’t develop into the entrepreneurs we want to be without changing those parts of ourselves that hold us to the normal, everyday life. As solo business owners we have to be adaptable, just like this “seeking cedar” tree. We have to reach for the nutrients we need even if it means growing away from the shore that has supported us, or looking a little different than others who work for themselves. In fact, the more we know ourselves, the more we know our uniqueness, which is, after all, what others buy from us. Just like this tree, we have to stand out to be noticed. If we insist on blending in, we make it much more difficult for people to find us and want our services.
Here’s a quick exercise you can try that will help you understand how much you are willing to stretch to build your business. Get into a quiet spot for about 15 minutes with a pad and pencil (or your laptop if you consider that a thing of the past, LOL). Ask yourself:
- What two things stop me from being all I truly can be in my life and my work?
- Am I the one stopping myself from removing these two things, or is it someone else?
- Am I willing to stretch myself to change or remove these two things?
- What will I gain by stretching in this way?
- What’s the worst thing that might happen? And what happens after the worst thing has happened?
- What’s the best thing that might happen? And what comes after that?
You can use these questions whenever you are scared of an opportunity that presents itself in your business. They will help you to see what you should do, what actions or thoughts will serve you the most in building your business. Just don’t be surprised when you realize that stretching to be the entrepreneur you can be also stretches your personal life. It’s a hand-in-glove proposition – when you stretch one, you stretch the other. You can die in place when you’ve been pushed or shoved, or you can become a seeking cedar and stretch into a brand new space.
Why Some Entrepreneurs Don’t Make Much Money
May 16, 2010
Here’s a quick test for you…let’s say I hand you a C-note. Close your eyes and feel that hundred dollar bill in your hand. Now, watch your thoughts and see where your mind goes. Just watch, until you get a thought that comes up about this money in your hands. What is the thought?
- A good number of people will have a thought something like “I better put this away, I don’t want to lose this money.”
- Fewer people will get a thought that goes “this is a gift, truly found money. How should I use this, what can I do?”
If your thought was about keeping the money safe, I’ll wager that you think of money as potential loss rather than potential gain. And that mindset isn’t going to help you create a business where money automatically comes in and goes out, just like the tide. You can’t stop the tide. If you constantly try, you still get the inevitable but you are much more miserable over it than if you just let that tide go out and enjoy watching it as it goes. Same with money!
The other day I had someone contact me who was interested, she said, in coaching for her small business. Actually, she had two businesses, had them both for several years. The very first statement out of her mouth was not about her businesses but about her money. “I make less than $100 a month with these businesses,” she said. She didn’t tell me about her businesses, ask me how I might help her, or what she hoped to gain in working with me. Instead, she came at me from a place of lack, focusing on what she doesn’t have. That lack is fear-based, contracted energy. Behind it is a poor-me mentality. That creates a constant story of lack, a negative energy. It literally “pulls” others toward that lack. While we didn’t get far in talking about working together, she right away let me know she had little money and probably could not afford to work with me. Underneath that statement was a subtle pull on me, to join her in her financial lack by cutting a deal to work with her for less money, or to sit there and spend an hour of my time for free while she talked about her financial lack rather than asking me how I could help her go where she wanted to go. Then, we both could lack and she would have a “community of lack” going. Do you see? Very subtle, but very powerful. Watch for that from others, and don’t let that energy go to work on you.
Let’s think about this solopreneur who has two businesses that are both several years old and who makes about $100 a month from both of them together. Does she need to be more profitable? Obviously, yes. She probably needs to focus down on one of the businesses, build that to an ongoing profit, and then bring the second business on-line. She may need to ditch one — I don’t know her well enough to say. I do know, though, that it doesn’t work to approach me about working with you and ask me first thing what I charge. The money isn’t the issue. The issue is what would this $100 a month entrepreneur GAIN in working with me (or someone else) rather than what she would LOSE. If I can’t get her to focus on the gain, she won’t engage in what I suggest to her. She’ll be thinking about that money she’s losing by paying me (or someone else) rather than what she is GETTING in the process.
There are a lot of reasons why many solopreneurs and small business owners are not profitable. Many lack knowledge about the basic tools of business. These things are skills that one can easily get through classes, reading, having a mentor or a coach, or going to workshops. The bigger barrier to making money is your own mind set about money. If you focus on how little you have it will absolutely never grow. If, instead, you focus on what you can gain with the money you have (no matter how little or large that amount) you will be OK.
Here’s what I wrote to this woman. “You know, it’s never about the money, it’s about what will happen if you do NOT change and learn to invest in building your business. When people e-mail me and ask only what it costs to hire me, I know they are trying to decide only on cost. The wiser decision is based on value or what it will cost them if they keep on the road they are on. See, it would benefit you to know more about what we might do for those three months, but instead of asking me that, or asking when we might talk about it, I see that you are asking only what it will cost you, not what you will gain. So there you have a little bit of coaching for free. If you change to put your attention on gain rather than loss, you will begin to shift your thinking and your business from cost to benefit, both for yourself and for those you wish to serve.”
If you are not profitable through lack of focus, bad planning, or lack of business skills you can fix it. It takes risk, self-honesty, willingness to feel a little uncomfortable as you learn new skills and behaviors. It takes faith! But the biggest thing it takes is shifting your mind set from lack to gain. Or, from a poverty mentality to an abundant mentality. Or, from fear to love. Not only will you benefit, but those you serve will benefit. This week, practice not leading with money questions. Practice focusing on what you gain rather than what you lose. It will shift your mind set, and in time it will shift your bank account, too!
Dreaming Up Your Best Life
April 28, 2010
Will You Get Gyped By A Coach?
March 20, 2010
One of the conversations that came up at a retreat I recently attended was a fear of getting ripped off after investing in an expensive coaching program. Of course, “expensive” is in the eyes of the beholder…..but here are my thoughts about this fear and what is behind it, in this video.
Do You Have The Courage Of An Entrepreneur?
March 4, 2010
Years ago, I heard the statement “the fastest way to personal growth is to open your own business.” Thirteen years after opening my first business, I can promise that statement is true. Like many people who are self-employed, I came out of the corporate world, where I was used to having support staff, creative people around me to bounce ideas off of, and the big bosses over me to handle the heat. I also had janitorial staff to clean the office and technical support staff to handle an errant computer. When I left all that to open my own business, I soon discovered that my support staff, creative people, big bosses, janitorial staff and technical staff was the person I saw when I stared into my mirror.
My business was brand new and very small, one room in an office building. I had to handle everything, whether I was “trained” to handle it or not. I had to discover what I did well, what I enjoyed the most, what I hated to do, when I could afford to hire help, and what help I needed to hire first. I had to stretch and grow quickly. Fortunately, because I had solid experience in growing a business, the Touch Therapy Center (a massage clinic I own to this day) built itself quickly. Within the year, I could hire help for cleaning and laundry service. Next came a bookkeeper. Now, 13 years later, I manage the business while other staff do most of the therapeutic massage, I’m in a medical office building with multiple treatment rooms, and I have a practice manager to handle the front desk, errands, and most adminstrative tasks.
What I want to point out is the rocky path of personal growth it takes to get from year one to year thirteen, turning a profit the whole way. Here are some of the things I had to learn or consider:
- Watch my operating costs and bottom line – I had to remain profitable even if I was spending more money on getting help with cleaning, laundry service, and so forth. Watching my weekly financial statements was critical, or I could have worked myself crazy and not made a dime.
- Know myself well enough to figure out what I liked to do and was good at versus what I am not so good at and am not fond of doing. One of these in the massage business is laundry. I didn’t enjoy dragging home loads of sheets and spending my evenings sorting, washing, drying, and folding them. And I wasn’t particularly great at it, either. On the other hand, I’m very practiced and skillful at attracting clients. I didn’t need or want to pay anyone to handle marketing for me, other than getting help with a design for my business card. It was easy for me and saved me money to develop my own brochures and press releases.
- I had to find out about my willingness to take risk and how to handle the good and bad that came from that risk. Should I move into larger office space and increase my rent? If so, how much more business would I need to generate to remain at my same level of profit? Could I get larger space, spend more money, and at the same time make even more money? Could I negotiate new lease terms that were favorable to me?
Before long, I had a very busy practice and was ready to hire other staff. Now, I could draw on my past experience as an Executive Director and use my past hiring skills. This time, if I made a bad decision, it was mind and mine alone to deal with, for better or for worse.
And, after about 8 years, I had to make a decision about opening my second business, The Confident Marketer. Other entrepreneurs had been asking me for serveral years how I’d built my business, how I knew what to do when, how I got profitable. I found that I absolutely loved helping other self-employed people be successful. So, about 5 years ago, The Confident Marketer was born. And with it, a whole new level of personal growth and challenge was necessary. It’s one reason I keep myself always working with top coaches who can help me face up to the personal growth and new business skills I need to keep my business successful and innovative.
The point to my story is that it takes courage to be an entrepreneur. You have to be willing to find out what you don’t know, get help with those things you don’t do well, and become expert at a few things that are yours and yours alone. You have to be willing to step up to intimately knowing and watching your financials (something I find many new entrepreneurs don’t want to do). You have to make decisions using both the facts and figures AND your gut feelings — your intuitive skills. And when there is a problem, you have to be willing to meet it and work it through, taking time to consider whether and how much it affects your customer service and your bottom line.
All this takes a great deal of courage and a willingness to grow both personally and professionally. A great business takes three things – a solid biz plan, a creative and well-thought-out marketing plan, and a willingness to do engage in personal growth. And behind those three vital things is courage. Step right up, and see how quickly your business becomes unstoppable!
(c) Sue Painter
Who Is In Your Entrepreneurial Community?
February 6, 2010
For the past few years now I’ve experimented with just about every method of coaching and mentoring that is available to solo professional and entrepreneurs. All of them have their pros and cons. But one thing that I’ve come to know for sure is that if you are in your own business, you need a great community of like-minded entrepreneurs around you. Why?
- Running your own business is a solitary endeavor. Decisions are up to you and you alone. You need the perspective of other business owners to round out your own thoughts. The perspective of your employees (if you have any) isn’t the same thing.
- Your own energy waxes and wanes. I’m not talking about the moon or hormones, either. The best business owners know that their own energy has to attract others to them – good staff, great customers, good deals for rents or whatever else. And it is very hard to keep your own energy up where it needs to be without sometimes drawing from the good energy of others.
- Time inevitably puts you in the box. What do I mean by this? When you created your business you did it to put forward a new, not previously done type of business. You felt what you had to offer was unique and special. In other words, you were out of the box. But as time rocks on, your own thinking gets boxed in by the very dailiness of what you do, by your own fatigue, and by the fact that others will emulate you. To keep on re-creating a business that continually pleases and serves your customers, you need to keep yourself out of the box.
- Your ideas, although they are great, can be sharpened and improved by your entrepreneurial community. Simply put, multiple heads are better than one. Here’s a quick example of this. In one of my own communities, a woman had a deal with a book publisher for her very first book. But she was balking about what the publisher wanted to title the book, taking issue with both the main title and the tagline. She brought it up in our next get together, only to find that her adamant opinion was not shared by a single one of us! We all though the title was good and that, furthermore, the publisher knew what would sell much more than the author did. As I pointed out, the author is the subject matter expert but her publisher is the marketing and sales expert for her book. All but one of the entire community basically told her to suck it up. And after she listened to us, she did! She ended up coming all the way back around to what the publisher had suggested, with only a very minor one-word change. Which leads me to my next point about the benefit of being in an entrepreneurial community….
- It helps you get your own ego out of the way, and think about what you offer from your customer’s point of view. Believe you me, you will ONLY be successful if you offer what your customers want and need, not what you in all your wisdom think they need.
I could probably come up with a few more good reasons, but I think you, smart as you are, get the point. It may take a village to raise a child, but it takes a community to foster a solo business. I cannot even begin to list for you all that I have learned from constantly participating in my own communities. I’ve gotten both wonderful, gentle, loving support and a sharp kick in the pants….and both have been beneficial to me. It will be the same for you.
I’m excited to tell you that I’m forming a new community for solo business owners that will offer these benefits ( and more) in just about a month. I’m calling it Private Matters because I’m creating a group to which you can bring your most private thoughts and worries. These deeply affect your business, they matter. So….in a nutshell….Private Matters. It will be small, full of sharp thinkers and dedicated solo business owners, and it will change you and your business in ways that you can only dream of. If you feel you are a good match for Private Matters, you can e-mail me and I’ll make sure you get the application and information.
Meanwhile, keep your business focused on who you serve, what those people need, and how you can best offer products and services that meet those needs. And remember to reach out for community regularly. Both you and your customers will benefit.
(c) Sue Painter
How To Set A Goal And Make It Stick
January 30, 2010
When I speak, I often engage the audience, working interactively. Why? Because I know that the more we engage all our senses (not just our ears) when we hear new material, the more it helps us to anchor that new material within us. I also know that anchored information will more likely be used when we return to our offices. Instructional designers call this “transfer of training.” Proving that what we teach is actually taken and used in someone’s work is the holy grail of professional training.
When you decide to set a new goal for yourself, how do you do it? Do you sit down and make a list? Do you write out an affirmation? Do you simply think to yourself one day while you’re in the car “I need to do thus-and-such” and set out to do it? Whatever your method, you can have a higher degree of sticking to your new goal if you include as many of your senses as you can to help you along.
There are several ways of doing this, and most of the methods I know work pretty well. One that is popular right now is called Emotional Freedom Technique (EFT). EFT is often used to change our emotional reaction to a certain situation. For instance, if you get nervous speaking in front of people, you can learn to use EFT to say affirmations and tap yourself on specific points of the body. EFT is nicknamed “tapping” because you actually do tap yourself repeatedly at specific spots as you are saying the sentences you construct about your goal — the change you desire. I’ve used EFT more than once and if it is used consistently, it has worked for me. To learn more about EFT, you can contact my friend Annie Wills, at Full Circle Coaching.
I’m going to give you another way to involve your senses and make your new goal stick, though. It is often called VAK, which stands for Visual/Auditory/Kinesthetic. I like VAK because it is another way to become an embodied entrepreneur. Simply put, that means that you are engaged in your work with your heart, soul, mind AND body – and you are sure to be quite successful if you can achieve that!
So, to set a goal and put the power of VAK behind it, here’s what you do:
- Write your goal down.
- Close your eyes, and ask yourself “what will you see that will let you know you’ve attained your goal?” Even better, you can give this question and the following ones to a friend and ask them to walk you through this and answer to her, out loud. Take a breath or two, and see what pictures you get, what you’ll see when your goal is met. You will probably get more than one vision. Open your eyes, and write each of them down.
- Again, close your eyes and ask yourself “what will people say to you once you’ve reached the goal?” After you’ve recorded your answer (or had your friend record it for you), try asking yourself “what will people say about you once you’ve reached your goal?” And finally, ask what you would say to yourself when your goal is reached. Record your answers, or have your friend do it for you.
- (This is my favorite part!) Now, close your eyes again. Ask yourself how you will feel when you’ve reached this new goal. Really take some time to let this sink in, and see what feelings arise in you. Once you have a good strong feeling going, ask yourself about the color, shape, texture, and even the temperature of that feeling. Finally, ask yourself where the feeling is located in your body. Record all your answers. Don’t rush yourself, give yourself time to really get into the feeling of reaching this goal.
- Finally, ask yourself what belief you could state about yourself that will help you get this goal. For instance, if you want to lose weight but always snack at night, could you create a belief about yourself that you are able to easily turn your attention from eating after 8:00 PM? Work on this replacing your current belief that it is “impossible not to eat” or “I must eat because I get too fatigued, too bored, or too scared not to eat at night.” In other words, replace your negative self-talk with a positive belief in yourself as someone who is capable of doing what you want to do.
- Be sure to ask yourself if you foresee any reason NOT to reach this goal. If you secretly think that being thinner will be bad in some way you will not reach your goal until you have put that belief to bed. We almost always have a secret reason that we don’t want to do what we say we want to do. I say I want to improve my auditory Spanish skills, but secretly I don’t want to put in the extra half hour a day to do that. So, of course, I don’t! Bring your secret reasons up into your consciousness, and you’ll go a long way to helping yourself get that goal.
The point here is to create a framework around you that helps support you in all your senses. If you have a goal to grow a rose garden, you can close your eyes and envision the layout, the sunshine, the colors, and the smells for sure. The more you can embody your goals, the more you’ll be able to make it stick. Let me know how it works for you.
Is It Time To Tear Your Business Apart?
December 17, 2009
Change is uncomfortable and scary for most of us. Although we have varying levels of tolerance to change and risk, all of us have 
some point where we avoid these things. I’ve been a risk taker most of my life – I love exploration and adventure, and I know that my willingness to try new things, or do old things in a new way, has brought me much delight and success.
Still, like everyone else, I have my limits. So it was with a great deal of fear, dread, trepidation and tears that I let Bill drive me to a hospital early Monday morning, where in a few short hours my left knee would be amputated out of my leg, and if things went well a new knee would be put in. There was a chance that my knee was so injured that a new knee would not work. So I had to let the haze of anesthesia settled over me, not knowing what I would wake up to. Honestly, this was one of the hardest things I’ve had to do in my life.
Both in business and personal life, there comes time when we need to tear things apart, blow things up, be destructive. And the truth is that we do not know what the outcome will be at these times. What we do know is that the current situation and the road we are on is not working. Plain and simple, we need to stop.
I’ve put together a road map that will help you to know when it’s time to tear things apart, and how best to prepare for it. Here are some of the rules of the road we are on that simply won’t take us where we want to go.
- We tend to fear completely deconstructing things so much that we stay on the wrong road far too long.
- The longer we stay on the wrong road, the more we lessen our chances of a good outcome once we’ve finally torn things up.
- We spend too much time, energy, and resources trying to make the road we’ve been on work. We make ridiculous accommodations that do not serve us, and we engage in more wishful and magical thinking. Denial gains super-sized strength from our fears.
- We assign fear to those around us, assuming they will dislike what will happen when things are torn completely apart, and using that as an excuse for keeping ourselves on the wrong road.
In both our personal and business worlds, however, we can ruin ourselves and our opportunities to have what we desire by refusing the “blow it up, tear it up, deconstruct it” path. Our secret ambitions or dreams for ourselves languish. The outward signs of “living wrong” can include anger, bitterness, depression, constant excuses, wishful thinking (if only), blame, totally buying in to beliefs and stories we tell ourselves about why we can’t do something, being cynical, jealousy, and dishonesty with ourselves and others. Ugh!
No matter what “it” is, force yourself to have the curiosity and honesty to consider what might happen after deconstructing what you have right now. Don’t just list the “bad” things you immediately think about. List all the possibilities you can think of, too. Energy follows thought, so keep yourself on the possibility side of the list as much as you can. Rule number one? You don’t have enough foresight and knowledge to deconstruct something alone. Get help, give it time and attention, and move through the steps without continuing to tell yourself how scary or wrong it is once you’ve made up your mind.
- Consider the alternatives with at least three people.
- Find the very best people to help you.
- Make sure you like the way they approach things and their energy.
- Enroll your significant others – friends, business partners, family members, support staff.
- Ask these people to tell you their own fears about the deconstruction. This helps clear the air and prevent sabotage.
- Set up a timetable for when you will end the old and what all the steps are for the new.
- Make it as easy as you can on yourself. Clear the calendar of other demands. Whatever else you do, hire it done or stop it for a few days. Maybe you get someone to shop, cook, and clean for a few weeks so that’s totally off your mind.
- Gather up your courage, quit listening to the “backtalk” from yourself and others, and take one step.
- Keep going through your steps with determination, even when you begin to doubt or run into an unexpected hurdle.
- Remind yourself that what you have been doing DOES NOT WORK and that you are now creating a new order of things. You are not reaching for perfection, you’re reaching toward a solution that will actually get you what you want.
- Be honest to yourself and others when you have “doubt days” – get it out of yourself to prevent self-sabotage.
- Once a day, look at the big picture. Remind yourself that the road you have been on DOES NOT WORK. Give yourself credit for each step along the way.
- Work diligently on the new road. Don’t go back and wonder if you’ve done the right thing. Whatever you are doing, it’s probably more right than the wrong thing you were doing.
As I write this, I’m in a rehab hospital learning how to use my new knee. Yes, I did get one! It’s been painful and hard, and it’s easy to fall into doubt that I’ll ever get the pain to stop or that I will be able to bend my knee very well. Like everyone else who goes through this, I’ve had my few days of “hitting the wall” and wondering why in the world I ever did this to myself. But my surgeon is expert at his craft and at reminding me where this can take me. My teachers and friends remind me of the truth about how things were just a short week ago. My new “knee friends” share every setback and success with me over meals and in the hallways. And the hospital staff support me completely, from helping me get a shower to making sure my pain medications are delivered right on time. I’m off the road that was getting me nowhere, and would have never gotten me where I want to go. This road is “more right” than the road I was on.
No matter how big it is in your business or personal life, have the courage to say aloud “this road is over.” You might find out that tearing something up is actually the way to create what you’ve always wanted.
(c) Sue Painter
3 Ways to Become an Entrepreneur Even If You Work for Someone Else
October 10, 2009
I’ll bet you have known people who are very successful in their work, even if they work for someone else. Maybe the person is a hairdresser working in someone else’s salon, but over time that person has created more following than anyone else in the salon and has a good reputation around town. Maybe the person is an administrative assistant and you notice that the office she manages seems to answer requests faster than other offices in the organization. There is finally a name for this type of person, and the name is intrapreneur. Intrapreneurs thrive and are highly successful in an organization. They like and need the structured system, and they don’t want to assume risk. Yet they add value over and above what their job description says. They improve systems, service customers well, or are extremely creative about solving problems within the confines of what the organization will allow.
Many entrepreneurs hone their skills within an organization before going out on their own. I did, and I know hundreds of others who have done the same. The confidence built by working with a structure encourages some entrepreneurs to decide to leave the structure – they become willing to take on the risks themselves. If you are an intrapreneur right now, and you’ve decided you want to leave the organization and do it yourself, here are three ways to make it work.
- Start saving at least 10% of your money so that you’ll be able to monetize your new business when you go out on your own. In other words, tithe to yourself. Keep your job while you build funds to carry you through the opening months of your soon-to-be business.
- Develop a “leave the 9 to 5″ work plan. Set a date and then start working through the details. Build your plan for your new business, for sure, but also build your exit plan. The two plans should be seamless and supportive of each other.
- Start an informal advisory board for yourself and your new business. This can include supportive family members, friends, other successful entrepreneurs, or a coach. Share your plans and get feedback.
There are dozens of other ways to help yourself toward becoming an entrepreneur. But these three things are a great start and will give you structure. As an intrapreneur, you are used to structure. Make it and take it with you, and you’ll be firmly on the path to success.
(c) Sue Painter